Frequently Asked Questions

Where are you located?

We run our small business out of the Bay Area in California, but our plants are cared for in greenhouses located in SoCal and Florida.

Where do you get your plants from?

We're proud partners with House Plant Dropship who own and operate greenhouses in Southern California and Central Florida giving us the chance to ship you plants in shortest time possible!

What happens if I receive a dead or damaged plant/item?

We promise that quality plants arrive at your doorstep, but in the rare chance they got damaged in transit, we'll send you a new one for free! Just email us a picture to

How long does shipping take?

We get orders processed and shipped in 1-4 business days and aim to keep shipping times between 2-4 business days.

I need to edit/cancel my order

No worries! Use our contact form or email us at and we can help you out with whatever you need.

I need more help

Fill out our contact form or email us at and we'll get back to you as soon as we can to help!